Privacy Policy

Last updated: July 16, 2026

This Privacy Policy explains how Hezhou Dolphin E-Commerce Co., Ltd. ("Waysh", "we", "us", or "our") collects, uses, and protects your information when you visit waysh.com (the "Site") or contact us. By using the Site, you agree to the practices described here.

1. Information We Collect

• Information you provide: When you contact us or place an order, we may collect your name, email address, phone number, shipping address, and the contents of your message.
• Automatically collected information: Like most websites, we may collect standard technical data such as your IP address, browser type, device information, and pages visited, through cookies and similar technologies.

2. How We Use Your Information

• To respond to your inquiries and provide customer support;
• To process and fulfill orders, including shipping and returns;
• To improve our Site, products, and services;
• To send you updates or marketing communications, where you have consented;
• To comply with legal obligations and prevent fraud.

3. Cookies and Tracking

We use cookies to operate the Site and understand how it is used. We may also use third-party analytics and advertising services (such as Meta/Facebook) that set their own cookies to measure and improve advertising. You can control cookies through your browser settings. Disabling cookies may affect some features of the Site.

4. Sharing Your Information

We do not sell your personal information. We may share it with trusted service providers who help us operate our business (for example, payment processors, shipping carriers, and analytics or advertising partners), and only to the extent necessary to provide their services. We may also disclose information where required by law.

5. Data Retention

We keep your personal information only for as long as necessary to fulfill the purposes described in this policy, or as required by law.

6. Your Rights

Depending on your location, you may have the right to access, correct, or delete your personal information, or to object to or restrict certain processing. To exercise these rights, contact us at haitundianshang@163.com.

7. Data Security

We take reasonable technical and organizational measures to protect your information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

8. International Visitors

Waysh is operated from China and serves customers internationally. By using the Site, you understand that your information may be transferred to and processed in countries other than your own.

9. Children's Privacy

Our Site is not directed to individuals under the age of 18, and we do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.

11. Contact Us

If you have questions about this Privacy Policy, contact us at:
Hezhou Dolphin E-Commerce Co., Ltd.
No. 108 Qianjin East Road, Babu District, Hezhou, Guangxi, China
Email: haitundianshang@163.com
Phone: +86 139 2427 1047